In the eight-step training model, what is Step 2?

In the eight-step training model, what is Step 2?

• A. Conduct the training
• B. Plan the training
• C. Train and certify leaders
• D. Evaluate the training

Answer: (C)

This step centers on building leadership capacity to drive the training. Training and certifying leaders ensures there is a cadre of competent, trusted individuals who can design, deliver, mentor, and assess the program consistently. When leaders are trained and certified, they understand the standards, safety, and expected outcomes, and they can model and enforce the process in real work. This creates a durable foundation for the whole program: certified leaders can supervise trainees, provide feedback, and ensure quality across cohorts, making the later steps—actually conducting the training and evaluating its impact—more reliable and scalable. Planning the training or just running sessions without certified leaders risks variability and drift, whereas certifying leaders early supports sustainability and uniform quality.

This step centers on building leadership capacity to drive the training. Training and certifying leaders ensures there is a cadre of competent, trusted individuals who can design, deliver, mentor, and assess the program consistently. When leaders are trained and certified, they understand the standards, safety, and expected outcomes, and they can model and enforce the process in real work. This creates a durable foundation for the whole program: certified leaders can supervise trainees, provide feedback, and ensure quality across cohorts, making the later steps—actually conducting the training and evaluating its impact—more reliable and scalable. Planning the training or just running sessions without certified leaders risks variability and drift, whereas certifying leaders early supports sustainability and uniform quality.